Privacy Policy

1. Information Collection

Our primary purpose for collecting information is to provide and facilitate your use of our transportation and communication services.

1.1 Account and Profile Information

When you access our services, you may provide:

• Full name
• Mobile phone number
• Email address
• Mailing address
• Driver license and carrier-related credentials (if applicable)

1.2 Service Usage Information

We may automatically collect:

• Pages visited and session duration
• Operational or request-level usage information
• Message and communication metadata
• Device and browser diagnostics

1.3 Device Information

• IP address
• Browser type and version
• Operating system and device identifiers

1.4 Contact Information (SMS and Phone Numbers)

Phone numbers collected for SMS purposes are used only to deliver service-related messages such as updates, alerts, and notices.

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Users may opt out of SMS communication at any time by replying STOP to any message or by contacting us.

2. Information Use and Sharing

2.1 How We Use Information

• Provide and maintain our services
• Communicate service updates and responses
• Improve service quality, security, and reliability
• Comply with legal and regulatory requirements

2.2 Service Providers

We may share information with trusted service providers that help us operate our website and services, subject to confidentiality and security obligations.

2.3 Legal Compliance

We may disclose information when required by law, subpoena, or legal process, or when necessary to protect rights, safety, and prevent unlawful activity.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to understand usage patterns, maintain functionality, and improve user experience. You can manage cookies through your browser settings.

4. Your Rights and Choices

4.1 Access and Correction

You may request access to your personal information and ask us to correct inaccurate or outdated information.

4.2 Deletion and Objection

You may request deletion of your personal information where applicable and object to specific processing activities.

5. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page and become effective when published.

6. Contact Information

If you have any privacy-related questions, contact us at:

• Company: WILDFIRE EXPRESS LLC
• Email: hr@wildfireexpress.com
• Phone: +1 (615) 578-1333
• Address: 250 Clifton Ave, Mount Juliet, TN
• Website: https://wildfire-express.com